We Guarantee to get it right for you, before returning, please consider contacting us, we'd love to jump on a call or on a Zoom Video Meeting with you, we want to make sure we've done everything to help you.
But, if you're sure you don't want the above, use the form below.
We accept returns and exchanges postmarked back to us within 3 days from the DELIVERY DATE on all products that still have the original tags, and not been cut, colored, or styled.
In original factory condition (UNWASHED, UNSTYLED, unaltered (not cut, colored), unworn, undamaged, containing no odor or signs of wear or styling product).Must have tags attached and in original packaging.Item(s) must be returned within 3 days of the original ship date of the order.Worn items or items containing any signs of wear including odor or styling product.Damaged packaging or product.Shampoo and conditioner items are not eligible for return if they have been removed from their original packaging.
If we find that the product has been altered, worn, unsellable etc, we will contact you and ship it back to you at your cost.
CONSUMERS MUST use the below form for an exchange or return:
EXCHANGES and Returns FORM
Refunds will be processed within 3 to 5 business days from receiving your return. Typically, financial institutions will process within 3 to 9 business days. Please note: your bank may have a delay in processing your credit back to your account.